Emphasize Quality
- Understand and conform to our customer requirements and deliver error-free products and services on time
Stay Close to the Customer
- Know their needs; provide valued products and services. Create partnership relations between CST and customer
Have Integrity
- Emphasize honesty, truth, and fairness
Take Initiative
- Set high goals; be action oriented, but don't over-commit
Measure Performance
- Manage by timely feedback - Quality, Delivery and customer inputs
Demand Excellence
- Stress continual improvement in all we do
Stick to Our Plan
- Focus on our business strategy and execute
Be Lean and Competitive
- Keep it simple; avoid corporate fat and bureaucracy